
President's Queue
Cisco how-to guides for firewalls, IPv6, contact centers and taking that security exam
If you're ready for a technical deep dive in a book, the Cisco Networking Technology Series provides that in its collection of volumes on topics that include Cisco firewalls, Cisco Unity Connection voice-messaging platform, Cisco Contact Center, IPv6 and more. Here's a quick review of the books published in this series by Cisco Press this year.
Cisco Firewalls, by Alexandre M.S.P. Moraes. As a systems engineer for Cisco Brazil, Moraes is the guide to take the determined reader through a veritable jungle of firewall possibilities for the various Cisco ASA hardware appliances. This mammoth volume, which runs close to 900 pages, starts with a clear tutorial on security basics, ramping up to establishing VLAN groups, moving on to Virtual Routing and Forwarding and the role of the Nexus 1000v virtual switch used with VMware ESX. There's detail on access-control lists, various options for Network Address Translation, DNS, FTP and HTTP inspection, inspection of voice protocols, and IPv6 connectivity basics. The author has integrity in reporting perceived limitations in the ASA multi-functional appliances, such as not supporting multi-cast routing, while pointing to possible relief in future ASA versions.
Cisco Unified Contact Center Enterprise by Gary Ford, systems engineer and consultant with over a decade experience in telephony and contact center deployments. This book is about pulling together the various piece parts Cisco offers to design the Cisco Contact Center of your wildest dreams for your call-contact agents to interact with customers. But with so many possible components, you may feel at first like one of Santa's elves the night before Christmas, if the elves were system administrators.
Read the full story
here.
Reprinted from Network World - By Ellen Messmer, Network World, November 16, 2011 01:18 PM ET

Certifications and Study Groups
Looking for a little more information on Cisco’s perspective of Fiber Channel over Ethernet (FCoE)?
If so, you might check out the following upcoming seminar hosted at the Richardson, TX campus.
Cisco FCoE Network Architectures and Best Practices
This event will provide and equip end users with the latest information on Cisco Data Center SAN architectures, solutions and products.
Industry: Education, Energy, Finance, Government, Health Care, Large Corporations
For those of you still working with RIP, or you work with EIGRP in your work or lab environment… here’s a tip for modifying a route metric. The offset-list {access-list} {in | out} {offset} [{interface}] command adds an offset to the incoming or outgoing metric of routes learned by Routing Information Protocol (RIP) or Enhanced Interior Gateway Routing Protocol (EIGRP).
Here’s an example of the syntax:
R1(config)# access-list 10 permit 172.16.10.0
R1(config)# router eigrp 50
R1(config-router)# offset-list 10 in 3 Serial 0/0/0.1
Explanation: Any route updates with the prefix or 172.16.10.0 that come in Serial 0/0/0.1, add 3 to the computed Feasible Distance and Advertised Distance/Reported Distance values.
References :
Implementing Path Control Cisco Press Implementing Cisco IP Routing (ROUTE) Foundation Learning Guide, Ch. 5
EIGRP Topology, Routes, and Convergence Cisco Press CCNP Route 642-902 Official Certification Guide, Ch. 3
If you have a favorite Router, Firewall, Switch or other Cisco device configuration tip you would like to share in the next newsletter, please e-mail me to get it posted! Also, be sure to check out CiscoPress.com, as they have many new publications that you might find of interest! They might even have some “Cyber-Monday” deals still going on after this press release.

Door Prizes & Free Books
At each meeting, we give away a handful of Cisco Press books that have been donated by Cisco Press. These
are typically brand new releases by leading experts in the field - thanks Jamie!
Meeting sponsors June also provide door prizes, so make sure you get your ticket and as always - you must be present to win.

Upcoming Presentations
- Jan - TBD
- Feb - Cisco IOS XR
Let us know what you would like to see presented at our meetings! We are always looking for good speakers. We are especially interested in entry level, intermediate level and tutorial topics. If you would like to do a presentation for the group or if you
know someone that would like to do a presentation, please contact us.
Eric Severson

Contact Us
The Dallas / Fort Worth Cisco Users Group officers:
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President & founding officer in 1996, web
- Ken Cooper
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Vice President & Presentations Director - Eric Severson
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Education/Certifications Director - Mark W. Odette II
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Marketing Director - Mark Szewczul
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Technical Advisor - Tom Young
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Cisco Liaison and Technical Advisor - Mark Egan
You may contact any officer at `first-initial``last-name @ cisco-users.org, ie, kcooper -or- go
directly to the DFWCUG officers page.

Sponsorships
The Dallas-Fort Worth Cisco Users Group is an all volunteer group that receives its support from generous
companies. We encourage our members to patronize our sponsors in order that we continue to receive contributions.
So how does your company become a sponsor of the Dallas / Fort Worth Cisco Users Group? Contact
us and we'll describe the benefits of Gold, Silver and Bronze level sponsorships.
Mark Szewczul